• CrowdStruck: Blue Screen of Box Checking

    July 23, 2024

    How Can Public Transit Agencies Avoid Another CrowdStrike Incident?

  • A Product Team in Every US Transit Agency?

    June 25, 2024

    How to Orchestrate High-Impact Technology Product Teams in Public Transit

  • Marriage of Minds: When Designers and Engineers Co-Create

    June 5, 2024

    In tech, when engineers and designers don’t work well together, it causes delays and poor outcomes. It might go unnoticed when this happens at, say, an ad-tech company that can easily absorb delays. However, in civic tech, where budgets are constrained and project failures put the public at risk, we have to consider every sustainable way to help projects succeed. The quality of collaboration between engineers and designers can be the tipping point, where small changes lead to significant improvements in delivering on-time solutions.

  • Transit Tech is Civic Tech

    November 8, 2023

    A deep dive into how civic tech methods can align transit tech teams so closely with the needs of the public that they become customer-led, or in this case, rider-led. Transit Tech is CIVIC TECH was presented at Transportation Camp NYC and explores methods for transit tech teams to ensure that the unmet needs and challenges of rides get prioritized in technology work.

  • Open Transit Website

    October 2, 2023

    What if, like the Open Trip Planner for public transit trip planning, there was an Open Transit Website that covered all the information and rider tools of a large scale public transit website? (spoiler alert: there is!)